Questions & answers

Anyone aged 4 and up, from total beginners to competitive players. Adults are very welcome too.

Yes. Trial lessons are available for 1:1 ($90) and 1:2 ($120). It is a good way to meet your coach and get a feel for how we train. Message us to book one.

Yes. Tell us who you would like when you book. We will do our best to keep you with the same coach so your coaching stays consistent.

Your coach sets goals with you in your first lesson and gives you feedback as you go. When you are ready, we will suggest your next step, whether that is group sessions, match play or our High Performance programme.

Kids aged 4 to 10 train by ball stage: Red Ball (4–6), Orange Ball (6–8) and Green Ball (8–10). Each stage uses a slower ball and a smaller court, and players move up as their game grows. The pathway leads into High Performance.

Each private lesson package is a bundle of credits. One credit equals a 1-hour lesson. You book lessons at times that suit you, depending on coach availability.

• 6-lesson package: 2 months
• 12-lesson package: 5 months

Credits left at expiry are forfeited, so we recommend locking in a regular weekly slot.

All bookings are made through ClassCard. A regular weekly time is best because it keeps your slot held for you. One-off bookings depend on availability.

By PayNow, in full before your first lesson.

High Performance is a weekly commitment: you choose 2 to 5 days a week and attend those sessions each week. Because the package is a commitment to attend, missed sessions are not made up or credited. Groups are 3 players per coach, each group on its own court.

No. Packages are personal to the person who bought them and cannot be shared, transferred or resold.

If something comes up, such as an injury, tell us as early as you can. We look at each case individually.

Packages are non-refundable once purchased, and unused credits cannot be exchanged for cash or moved to another programme. If something exceptional happens, talk to us.

Give us at least 24 hours' notice and your credit goes back into your package. Cancellations with less than 24 hours' notice, and no-shows, use the credit because your coach and court have already been set aside.

Send us a medical certificate covering the lesson date within 48 hours and we will waive the late cancellation. This applies up to 2 times on a 6-lesson package and up to 3 times on a 12-lesson package.

We check conditions before your lesson and let you know as early as we can, at least 1 hour before where possible.

• If we cancel, no credit is used and we reschedule.
• If we have not cancelled, the lesson is on. If you choose not to come, the usual 24-hour policy applies.

We stop play whenever there is rain or a lightning risk.

• If half or more of the lesson is done, it counts as a full lesson. Where possible, we use the remaining time for training in the gym.
• If less than half is done, no credit is used and we reschedule.

We arrange a replacement coach of a similar level, or find a new time that works for you.

Park in the Laguna National Golf Club basement, then head to the outdoor sheltered area beside the tennis courts. Arrive 10 minutes early to warm up so you get the full hour on court. Lessons end on time, so if you are running late, send us a quick message.

Coaching and court fees are included. No racket? We can lend you one, just tell us when you book. Bring court shoes, a water bottle and a towel. There is a water cooler on site.

Yes. There is an outdoor sheltered area beside the courts where anyone can relax and watch.

The in-house gym is for Tennex members. Players under 18 train in the gym only with a coach or staff member present.

Semi-private lessons are for groups you put together yourself, such as friends, family or teammates.

• One person holds the package for the group.
• The group picks lesson times together, and the package holder books them.
• If the lesson goes ahead, one credit is used, however many players turn up.
• To cancel, the package holder gives us 24 hours' notice.

We recommend up to 4 players per coach. For bigger groups we can add coaches.

Group sessions run at regular weekly times and every player has their own package. Credits are used per player and the usual 24-hour cancellation policy applies. If someone cannot make it, the session goes ahead for everyone else.

Yes. Book 2 weeks for 10% off, or 3 or more weeks for 15% off. The multi-week discount is open to everyone. Existing Tennex clients also get SGD 50 credited to their ClassCard account.

• Cancellations made less than 24 hours before a session, changes of plan and no-shows are not refunded or made up.
• If your child is sick, let us know before the session starts. We offer one make-up session per camp week, subject to space. There are no cash refunds for individual missed sessions.
• If we cancel a session because of the weather, we will try to arrange a make-up session. If that is not possible, you get a credit for the cancelled session.

Book and pay online through our ClassCard rentals page. Arrive at your slot and leave on time for the next booking.

• General public: SGD 20 per hour off-peak, SGD 30 per hour peak.
• Laguna club members: SGD 8 per hour off-peak, SGD 15 per hour peak. Enter your member ID when booking.
• Peak is all day Saturday and Sunday (7am–10pm) and weekday evenings (8pm–10pm). Off-peak is weekdays 7am–8pm.

Show your booking at the Greenhouse restaurant for 15% off food and drinks.

For longer sessions, large groups or anything not covered here, message us and we will sort something out.